Privacy Policy
Last updated: 28 July 2026
Medicare Skin & Hair Clinic (“Medicare”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal and health information you share with us. This Privacy Policy explains what information we collect through this website (medicareskinandhairclinic.com) and our clinics, how we use it, and the choices you have. By using our website or services, you agree to this Policy.
1. Information We Collect
- Personal details — your name, phone number, email, age, gender, and location, when you book an appointment, fill a form, or contact us.
- Health information — details about your skin, hair, or nail concerns, medical history, and photographs you choose to share for consultation or AI skin & hair analysis.
- Communication data — messages you send us via WhatsApp, phone, or the website contact form.
- Website usage — basic, non-identifying technical information (such as browser type and pages visited) that helps the website function and improve.
- Payment information — when you pay online, the transaction is processed securely by an RBI-authorised third-party payment gateway. We receive only the payment status and reference details; we do not collect or store your card numbers, UPI PINs, or banking credentials.
2. How We Use Your Information
- To schedule and manage your appointments and consultations.
- To provide diagnosis, treatment, and follow-up care.
- To respond to your enquiries and send appointment-related communication.
- To improve our services and website.
- To meet legal and regulatory obligations.
3. Medical Information & Confidentiality
Any health information you share is treated as confidential and is accessed only by our qualified doctors and authorised clinical staff for the purpose of providing care. We do not disclose your medical information to anyone outside the clinic except with your consent or as required by law.
4. How We Share Information
We do not sell or rent your personal information. We may share it only:
- With our doctors and staff who are involved in your care, across our branches.
- With trusted service providers who help us operate (for example, website hosting, payment gateways for processing your payments, and messaging platforms such as WhatsApp), strictly to provide their service.
- When required by law, court order, or to protect the safety and rights of our patients and staff.
5. Data Security
We take reasonable measures to protect your information against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Cookies & Analytics
This website uses minimal, essential technology to function correctly. We do not use it to collect sensitive personal data without your knowledge. Third-party services we rely on (such as embedded maps or messaging) may set their own cookies under their respective policies.
7. Your Rights
You may request to access, correct, or delete the personal information we hold about you. To do so, please contact us using the details below. We will respond within a reasonable time, subject to any legal record-keeping requirements.
8. Children’s Privacy
Treatment for minors is provided only with the consent and involvement of a parent or guardian. We do not knowingly collect information from children without such consent.
9. Third-Party Links
Our website may contain links to third-party sites or services (such as Google Maps, WhatsApp, or app stores). We are not responsible for the privacy practices of those third parties.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date above reflects the latest version. Continued use of our website or services after changes means you accept the updated Policy.
11. Contact Us
For any questions about this Privacy Policy or your information, contact us:
Medicare Skin & Hair Clinic
Head Office: Beside Maganti Theater, Kaikalur, Andhra Pradesh 521333
Phone: 9141 247 777, 08677 223344
Email: bnrmedicalagency@gmail.com